Frequently Asked Questions

Everything you need to know about booking vehicles and making domestic deliveries with Olivette.

📋General
🚚Vehicles
📅Booking
📍Tracking
💳Payments
🛡️Claims

What is Olivette Logistics?

Olivette Logistics is a domestic multi-vehicle delivery platform operating across Nigeria. You can book bikes for small same-city parcels, saloon cars for fragile mid-weight items, minivans for bulk loads, pickup trucks for heavier cargo, and heavy trucks for commercial tonnage — all from one app.

Which states does Olivette Logistics cover?

We cover all 36 states in Nigeria plus the FCT. Service availability for larger vehicles (trucks) in more rural areas may require advance booking. Enter your origin and destination in the app to confirm availability and estimated transit times.

How do I create an account?

Download the Olivette app from the App Store or Google Play, tap "Sign Up", and register with your name, phone number, email address, and default delivery address. Business accounts require additional company details during registration.

Is Olivette for individuals or businesses only?

Both. Individual customers can book on-demand deliveries for personal shipments. Businesses can open a dedicated account for volume-based pricing, consolidated billing, multi-stop deliveries, and API integration.

What items cannot be shipped on Olivette?

Prohibited items include hazardous materials, explosives, flammable liquids, live animals (without prior arrangement), weapons, counterfeit goods, and narcotics. Perishable items requiring refrigeration must be declared at booking. A full restricted items list is available in the app.

Still have questions?

Our logistics support team is available 24/7 for booking and delivery queries.

Contact Support